Uber car accident when you’re not at fault

What happens if my Uber driver crashes?

Uber has become a hugely popular way to get around in Australia. The ridesharing service makes it cheap and convenient to book trips through the Uber app which links passengers with private drivers in the area.

Over 4 million Australians now use Uber, but having more Ubers on the road also means there is a greater risk of accidents and injuries. As a passenger, you might not know what to do if you’re involved in an accident.

If a car accident is not your fault, including when your Uber driver crashes, then you may be able to claim compensation. The Personal Injury Lawyers are expert auto accident lawyers who can assist with your compensation claim for an Uber accident.

Am I covered by insurance as an Uber passenger?

There was huge controversy when Uber launched in Australia in 2012 around the safety and legality of the ridesharing app. Taxis must be commercially registered and insured to carry passengers which covers them if there is an accident. When you take an Uber, you’re riding as a passenger in someone’s privately owned vehicle. Critics of ridesharing questioned who would pay for compensation if an Uber passenger was injured in a car accident.

Motor accident guidelines and regulations introduced across Australia have now resolved this issue. Uber has multiple levels of insurance for all trips made with the ridesharing app to cover personal injury and damage to property. It means that passengers, pedestrians and other road users are protected if there is an accident during an Uber trip.

All registered Uber drivers must have a current compulsory third party (CTP) insurance policy. If you’re in an accident while on an Uber trip, you will automatically be covered for your physical or psychological injuries under the CTP policy. Uber also has a $20 million vehicle liability for all trips. If the driver’s CTP has lapsed or their insurance company does not pay out your injury claim then Uber’s contingent policy should cover it.

What to do if you’re injured during an Uber trip

If you are injured while riding as a passenger in an Uber then you should take the same steps as you would after any type of motor vehicle accident. It is important to seek professional medical attention for your injuries, gather identification information about the driver at fault and their vehicle then report the accident to the police and Uber.

Your health and safety is the primary concern after a car accident so you should seek medical attention as soon as possible. Some injuries may not be obvious at first so you should always consult a medical professional. Injuries like whiplash are common for passengers in car accidents and can have long-term implications for your physical wellbeing and quality of life.

If you are physically able after seeking medical attention then you should gather information from the Uber driver and any other persons involved in the accident. This should include full name, vehicle registration, contact details and the name of their CTP insurer. You should also take a photograph of their licence and vehicle including the Uber logo sticker.

It is important to contact police and report the accident. They may not attend the scene, but you must have a police report to lodge a CTP claim. You should also notify Uber about the accident as soon as possible. You can do this through the Uber app under the ‘Your Trips’ tab. Click on ‘Trip Issues’ then fill out the details for ‘I was involved in an accident’. 

You may be able to claim compensation for your pain and suffering after a car accident involving an Uber. Speak to The Personal Injury Lawyers for expert legal advice about your rights as a rideshare passenger. Our experienced car accident solicitors will guide you through every step of the process for making a compensation claim.

How much compensation can I get for an Uber accident?

A crash during an Uber trip is just like any other type of motor vehicle accident which means the same motor accident guidelines for compensation will apply. Injuries affect everyone in different ways so compensation payouts for car accidents vary on a case-by-case basis. A minor injury to one person may impact on another to a much greater extent.

The total compensation payout when your Uber driver crashes will be influenced by your medical expenses, loss of income (including future earnings if you can no longer work) as well as the physical pain and mental anguish you’ve had to endure. The Personal Injury Lawyers will work with you to understand the circumstances of your Uber accident and how it has affected your life so we can help you get the maximum compensation.

Use our compensation calculator or call, chat or email one of our traffic collision lawyers if you have been injured during an Uber trip. The Personal Injury Lawyers are experienced in dealing with road accident claims including accident compensation for passengers. Our no win no fee guarantee means you can get free lawyer advice for car accident claims.

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