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Public liability lawyers Brisbane & Gold Coast

Public liability claims QLD: understanding your rights

If you’ve been injured in a public or private place due to someone else’s negligence, you may be entitled to make a public liability compensation claim. This includes incidents such as slips in shopping centres, accidents in parks, or food poisoning at restaurants.

Our experienced public liability claims lawyers in Brisbane and the Gold Coast can help you understand your legal rights, assess your claim, and guide you through the process.

We offer a free claim check and operate on a no win, no fee basis. Strict time limits apply for making a claim, so it’s important to seek legal advice as early as possible.

Who we can help

You may be able to claim public liability compensation if you’ve suffered an injury caused by unsafe conditions in a public or private setting. These claims often arise when a property owner, business, or council fails in their legal obligation to keep an area safe for visitors.

We assist people who have experienced injuries such as:

  • Slips, trips or falls in shopping centres, supermarkets or rental properties
  • Dog attacks in public parks or private homes
  • Food poisoning from cafes, restaurants or takeaway outlets
  • Accidents in gyms, pubs, or entertainment venues
  • Falls or injuries in public spaces like footpaths or council-maintained areas
  • Incidents linked to poor maintenance, damaged flooring, or faulty handrails


These claims can arise from incidents on
public or private property, including shopping centres, rental homes, parks, or council-managed spaces. If you’re unsure whether your situation qualifies, our team can quickly assess your eligibility.

Understand your eligibility for a public liability claim

To be eligible for a public liability compensation claim, there are three key things that must be proven:

  1. A duty of care was owed to you – for example, by a property owner, business, or local council
  2. That duty was breached – they failed to take reasonable steps to keep the area safe
  3. You suffered an injury as a direct result – this could be a physical or psychological injury

Evidence like medical records, witness statements, and an incident report can support your claim.

Common breaches might involve:

  • Unmarked hazards (e.g. wet floors, broken stairs)
  • Poor lighting or visibility
  • Failing to manage a dangerous dog or an intoxicated patron


You don’t need to be certain. If you suspect someone else’s negligence played a role, speak with our team.

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Public Liability Lawyers Brisbane & Gold Coast – FAQs

Eligibility depends on whether your injury was caused by someone else’s negligence. Negligence can include failure to maintain safe conditions in a public or private place.

If there is evidence (e.g. photos, witness statements) that a duty of care was breached, and you suffered physical or psychological injuries, you may be entitled to claim public liability compensation.

To find out if you’re eligible, speak with our public liability lawyers in Brisbane or the Gold Coast. Your initial consultation is free, and there’s no obligation to proceed.

Strict time limits apply to public liability claims. In most cases, you have up to 3 years from the date of your injury to start legal action. However, under Queensland law, you may need to serve a Notice of Claim within 9 months of the incident or 1 month of speaking with a lawyer – whichever comes first.

To protect your rights and avoid delays, it’s best to get legal advice as early as possible. Get in touch with our team today to get the support you need, from the public liability lawyers Gold Coast and Brisbane residents trust.

Yes. Under our no win, no fee policy, you don’t pay legal costs unless we successfully resolve your claim.

If your claim is successful, fees are deducted from your settlement under Queensland’s 50/50 rule. We’ll explain all legal fees upfront before you proceed.

We’ll guide you through every step of the public liability claim process, from gathering evidence to negotiating with the insurer.

Our team will:

  • Help collect medical evidence, incident reports, and witness statements
  • Advise you on your legal rights and claim strategy
  • Prepare and serve the Notice of Claim, and manage all communication with the insurer

Most claims can be handled remotely, so you likely won’t need to attend our offices in Brisbane or the Gold Coast.

The first step is reaching out to us. From there, we’ll guide you through the legal process and handle the technical work on your behalf.

Here’s what typically happens:

  1. Initial consultation – We assess your situation and explain whether or not you can claim compensation. This is free and without obligation.
  2. Notice of Claim – If you choose to proceed, we’ll prepare and serve the required paperwork under Queensland’s Personal Injuries Proceedings Act 2002 (PIPA). This lets the responsible party and their insurer know you intend to claim.
  3. Evidence gathering – We’ll work with you to collect relevant records, including medical evidence, incident reports, and witness statements.
  4. Medical assessment – In many cases, independent medical reports are required to assess the severity of your injuries.
  5. Negotiation – Once the claim is substantiated, we engage with the other party’s public liability insurer to seek a fair settlement.
  6. Resolution – Most claims settle out of court. If needed, we’ll advise you on mediation or legal action.


Throughout this process, we’ll handle the legal details while you focus on your recovery. Most clients won’t need to attend court or visit our office.

Public liability law encompasses a wide range of situations where individuals may suffer accidents, injuries, illnesses, or psychological injury and harm due to another party’s negligence in fulfilling their duty of care. Typical examples of public liability claims include:

  • Slip, trip, or fall incidents in shopping centres
  • Building or balcony collapses
  • Injuries in schools and playgrounds
  • Theme Parks or entertainment venues
  • Physical or sexual assaults
  • Accidents during travel—plane, train, bus, ship, etc.
  • Defective product claims (product liability)
  • Injuries caused during recreational and sporting activities
  • Injuries sustained during gym, massage, and personal training sessions
  • Attacks by animals and dogs
  • Injuries on private properties
  • Injuries at rental properties

How much compensation did other people get awarded for their personal injuries?

To help you understand more about how much other people were awarded for their compensation claims, (who may have similar injuries to you) we pulled together some helpful, real life personal injury payout examples.

These include compensation for injury at work as well as car accident injuries, workplace injury and slips, trips and falls. You may have suffered an injury that means that you can’t return to work. We assess the type of injury that you have suffered and will look at current medical reports, the costs of your future medical treatment, along with important factors such as whether you are left with a total and permanent disability.

There are no upfront legal costs under our no win, no fee guarantee

Legal costs are only payable if your case is successful, and are calculated in line with Queensland’s 50/50 rule

You’ll receive a clear explanation of legal fees before you agree to proceed.

In most cases, the at-fault party’s public liability insurer will pay your compensation. This is why councils and companies are legally required to have public liability insurance.

You may find some of the legislation that applies to public liability claims for personal injury in Queensland useful.

Your compensation may include:

  • Rehabilitation and medical costs
  • Pain and suffering
  • Loss of income and super
  • Domestic or personal care
  • Help provided by family or friends
  • Future treatment costs
  • Impact on your quality of life

We’ll assess your individual losses and build a strong case aimed at achieving a successful public liability claim with maximum compensation.

Our team has decades of experience in public liability and broader areas of personal injury law, helping thousands of Queenslanders seek fair compensation after an accident.

  • We offer a free initial consultation
  • Our service is no win, no fee
  • We operate entirely online or over the phone if needed
  • We’re a trusted team of Gold Coast and Brisbane public liability lawyers with a strong track record


Call us free, live chat with a public liability lawyer, email or complete a free 30-second compensation claim assessment form to get started on your public liability compensation claim.

Time limits on personal injury claims

In Queensland, compensation and damages have strict time limits apply for a work injury or personal injury claim, which must be pursued within 3 years from the date of the injury.

The Personal Injury Lawyers provide a No win, no fee guarantee for work injury damages cases ensuring you won’t incur legal fees if you do not receive damages. This guarantee ensures the legal advice you receive is unbiased and in your best interests.

Additionally, if an injury or illness occurs during your employment and prevents you from working, you may be eligible for injury compensation. This does not necessarily need to be work-related or due to employer negligence. If your injury permanently prevents you from returning to work, you may qualify for a Total and Permanent Disability (TPD) benefit.

How much compensation will I get for a public liability accident?

If you seek compensation, our compensation calculator gives a basic indication how much compensation you may be able to claim. 

With the personal injury lawyers, your compensation claim is in great hands

The Personal Injury Lawyers are long term and proud members of some of the organisations and groups below. We care deeply about the work we do, our staff and who we associate with.

If you are looking for the best rated compensation lawyers in Brisbane, or maybe you’re further south and need the services of public liability lawyers on the Gold Coast, or anywhere in QLD then you’ve come to the right place.

We're here to help and there is no cost to discuss your claim

We know all too well that compensation claims can be confusing, so don’t get lost in the sea of complexities. You’re welcome to just give us a call, chat with you, or send an email to us. We’ll be glad to help you.

There is no cost for the call or to speak to our lawyers, and you’re under no obligation. 

TPD lawyers Brisbane, Gold Coast & Australia

As long established personal injury lawyers, we can help with Queensland motor vehicle accident claims, WorkCover compensation claims and many more claim services. We also offer Australia wide support to help you with your TPD super claim. Try our fast, free TPD compensation payout checker below.