How much compensation for a fall in a supermarket?

Supermarket injury claims lawyers in Brisbane, Gold Coast, and QLD

Most of us frequent supermarkets and while they have a legal obligation to ensure shoppers safety, this isn’t always a reality. Injuries are extremely common after a supermarket slip and fall accident. The severity of these injuries vary from minor bruising to compound fractures. 

Have you recently suffered a head injury due to a lethal trip on a misplaced grape? Maybe you’ve sustained a broken arm after slipping on a liquid spill that had no warning signs. 

Supermarket injury claims fall under Public Liability Claims. You may be entitled to compensation if you can prove the negligence of the shopping centres or supermarkets.

Supermarket injury: How to make a trip, slip and fall claim?

There are a few things to consider when making a compensation claim for personal injuries. This could be your first compensation claim and while you might have a seemingly straightforward case, there are still protocols to follow. This is especially important when going up against the big-name supermarkets as they would have experience in handling these cases with expert lawyers on call. 

We want to ensure you have the best possible chance at achieving compensation. Here are a few things you can do to increase these chances before you even start a claim:

  • Follow the strict time limits to start a claim.
  • Collect evidence and document everything. This can include photographing or recording a video of the incident scene and your immediate injuries. 
  • Seek urgent medical attention, this will assist you with your pain first and foremost. In addition to this, medical records will strengthen your personal injury law claim as it will indicate the seriousness of your injury. 
  • Obtain the details of any witnesses that saw the accident to support your claim. 


Our personal injury lawyers will work with you to ensure we have gathered sufficient evidence for your slip, trip and fall case. However, this will assist us in the first stage which ultimately assists you in a potential payout for your injury. 

If you are unsure if you are even eligible for compensation, you can use our compensation calculator or contact us for a more detailed case assessment.

Can I lodge my own public liability claim?

You certainly can lodge your own slip and fall case but that doesn’t mean you should. 

If you are up against huge supermarket chains like Woolworths, Aldi or Coles, you are going up against a huge team of seasoned professionals. You might think you have an ‘easy to win’ case but without specialised legal advice, your supermarket accident can be downplayed and distorted in the courtroom. 

If you work with an expert compensation lawyer and their team, you are more likely to achieve a compensation payout. There’s not much to lose as The Personal Injury Lawyers basically fund your claim. You are getting expert advice with a no win, no fee guarantee. If we achieve a compensation payout for your supermarket slip claim, you are protected by the 50 50 rule. This means that there’s not much to lose and a lot to gain, which is highlighted in our client reviews.

Typical supermarket trip, slip and fall hazards

A supermarket like Woolworths, Coles or Aldi could be found at fault by not adhering to their duty of care. Meaning, if they haven’t taken the reasonable steps to prevent a potential injury then you could be eligible to claim compensation.

Here are the range of potential risks in shopping centres that could result in physical or psychological damage:

  • Poorly stacked shelves. 
  • Faulty doors and escalators.
  • Poisoning from items sold at the store. 
  • Liquid spills on the floor with inadequate signage. 


Sustaining an injury from the above hazards in a supermarket doesn’t guarantee your eligibility for a public liability claim. Even though supermarkets have a duty of care, shop owners and employees can’t be everywhere for every moment of every day. 

The courts understand that this is not feasible and take this into consideration when processing your case. This is why we recommend seeking legal advice from our public liability lawyers when starting and processing your claims. The years of specialised experience in the areas of compensation law will assist in proving negligence which is essential when achieving compensation for cases.

Common supermarket slip and fall injuries

There are a multitude of different injuries you could sustain in a slip and fall accident that might result in claims for financial aid. The payout amounts depend on the severity of the incident and collected evidence that proves supermarkets have breached their duty of care. 

Here are the common claimable injuries:

  • Head injuries 

  • Broken bones

  • Soft tissue injuries

  • Sprains and fractures 

  • Shoulder, hip and back injuries

While these injuries range from minor to major, each of them can affect your quality of life in a crucial way. You could be a labour contractor that suffered a supermarket fall that resulted in an ankle fracture. This injury in isolation is considered minor damage. However, as a contractor who requires full mobility of their feet, this can be detrimental to employment. This damage could result in further complications, such as post-traumatic arthritis permanently affecting your quality of life and future employability. 

If you have suffered any pain and suffering due to your supermarket accident, it is always worth seeing your eligibility for a compensation settlement. This could assist with any financial stress during a traumatic time. You can contact us for a free claims assessment or use our 30 second claim checker.

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Our guarantee quickly pays for all outlays and associated claim expenses and you get access to the help you need

With The Personal Injury Lawyers, your supermarket injury claim is in great hands

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As long established personal injury lawyers, we can help with Queensland motor vehicle accident claims, WorkCover compensation claims and many more claim services. We also offer Australia wide support to help you with your TPD super claim. Try our fast, free TPD compensation payout checker below.