Your Right Of Review If Work Injury Claim Is Rejected
If you’re unhappy with a decision on a claim, you can appeal the decision through Q-COMP, the Workers Compensation Regulatory Authority. Q-COMP are independent from WorkCover Queensland and impartially review decisions made by Queensland’s workers’ compensation insurers.
There’s no cost involved to have Q-COMP review the decision, however should you engage a solicitor to help you prepare your review application you will be responsible for this cost.
Some decisions that can be reviewed
the decision to accept or reject a claim
the decision to end compensation payments or increase or decrease compensation payment amounts
the failure to make a decision on a claim within 20 business days from when the claim was lodged.
Reasons Why Workcover or the self-insurer rejected your claim
Once Workcover or the self-insurer has made a decision rejecting your claim, you can ask Workcover for an explanation of why that decision was made.
This is called the “Reasons for Decision”. The request must be made within 20 days of being notified of the decision.
This document should outline how Workcover (or the self-insurer) made the decision.
WorkCover or self-insurer has five business days to supply you with this document
Once you’ve received the reason for decision, if you are still unhappy with the decision, you’ll be able to proceed with a review with the regulator.
Importantly, you only have 3 months from the date of receiving the letter advising you of the rejection of your claim to apply for a review.
Timing is critical
Once you receive a decision from WorkCover or a self-insurer, it is extremely important that you contact a personal injury lawyer such as The Personal Injury Lawyers to advise you of your rights.
If you respond incorrectly, or fail to respond altogether, you may lose all right to claim significant compensation for your work injury.
Claims Have Time Limits
✔ There is only a small window in which you can make compensation claims in Queensland
✔ Even if you think your actions may have contributed to your injury, you may still have a claim well-worth pursuing
✔ Just press the button below, there is no cost, and no obligation to review your case