Your right of review if work injury claim is rejected

Your Right Of Review If Work Injury Claim Is Rejected

If you’re unhappy with a decision on a claim, you can appeal the decision through Q-COMP, the Workers Compensation Regulatory Authority. Q-COMP are independent from WorkCover Queensland and impartially review decisions made by Queensland’s workers’ compensation insurers.

There’s no cost involved to have Q-COMP review the decision, however should you engage a solicitor to help you prepare your review application you will be responsible for this cost.

Some decisions that can be reviewed

  • the decision to accept or reject a claim

  • the decision to end compensation payments or increase or decrease compensation payment amounts

  • the failure to make a decision on a claim within 20 business days from when the claim was lodged.

Reasons Why Workcover or the self-insurer rejected your claim

Once Workcover or the self-insurer has made a decision rejecting your claim, you can ask Workcover for an explanation of why that decision was made.

This is called the “Reasons for Decision”. The request must be made within 20 days of being notified of the decision.

This document should outline how Workcover (or the self-insurer) made the decision.

WorkCover or self-insurer has five business days to supply you with this document

Once you’ve received the reason for decision, if you are still unhappy with the decision, you’ll be able to proceed with a review with the regulator.

Importantly, you only have 3 months from the date of receiving the letter advising you of the rejection of your claim to apply for a review.

Timing is critical

Once you receive a decision from WorkCover or a self-insurer, it is extremely important that you contact a personal injury lawyer such as The Personal Injury Lawyers to advise you of your rights.

If you respond incorrectly, or fail to respond altogether, you may lose all right to claim significant compensation for your work injury.

 Claims Have Time Limits

✔  There is only a small window in which you can make compensation claims in Queensland

✔  Even if you think your actions may have contributed to your injury, you may still have a claim well-worth pursuing

✔  Just press the button below, there is no cost, and no obligation to review your case

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As long established personal injury lawyers, we can help with Queensland motor vehicle accident claims, WorkCover compensation claims and many more claim services. We also offer Australia wide support to help you with your TPD super claim. Try our fast, free TPD compensation payout checker below.